Job Description

Director of Housekeeping

Location: Menlo Park, CA

Salary: $100,000-$110,000 + up to 15% bonus

Benefits: 100% employer-paid employee health insurance

We are hiring on behalf of a luxury hotel in California for an experienced and hands-on Director of Housekeeping to oversee the housekeeping operation of a 128-room property.

This is an excellent opportunity for a proven housekeeping leader with experience in luxury hotels or high-end hospitality environments. The Director of Housekeeping will be responsible for maintaining exceptional cleanliness and service standards throughout the property while leading and developing a dedicated housekeeping team.

Key Responsibilities

Oversee all housekeeping and public area operations across the property.
Lead, manage, and develop a team of approximately 25 associates.
Ensure consistently high standards of cleanliness, presentation, and guest satisfaction.
Manage daily staffing, scheduling, training, and performance.
Work closely with hotel leadership and other departments to ensure seamless operations.
Monitor housekeeping budgets, labor costs, inventory, and departmental expenses.
Establish and maintain departmental standards, policies, and procedures.
Conduct regular inspections of guest rooms and public areas.
Address guest concerns and ensure timely resolution of housekeeping-related issues.
Drive a culture of accountability, teamwork, and exceptional service.

Ideal Candidate

Previous experience as a Director of Housekeeping, Executive Housekeeper, or similar senior housekeeping leadership role.
Experience within luxury hotels, resorts, or high-end hospitality environments.
Strong leadership and team management skills.
Excellent knowledge of housekeeping operations and luxury service standards.
Proven ability to manage staffing, budgets, and departmental performance.
Strong attention to detail and a commitment to delivering exceptional guest experiences.
Excellent communication and organizational skills.

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